Pre-reading Note:
This paper has received the 2022 Best Paper Award from the journal and is the most downloaded paper of the year.
The original research titled 'The Key Elements of Gamification in Corporate Training – The Delphi Method' is published in the SCI journal Entertainment Computing under the Creative Commons CC BY 4.0 license for open access. In order to facilitate researchers and educators in Taiwan who are interested in instructional gamification for reading, citation, further research, and practical application, the original Chinese version of the paper is made publicly available.
As the blog format may not be as rigorous as a journal, the following content is provided for ease of reading. The official format and content are based on the English version published in the journal. At the end of the article, gamification references are also listed in APA format. Readers are welcome to refer to them for further in-depth research.
Additionally, the author has written an introductory article, 'From Practice to Academia, and Back from Academia to Practice: A Glimpse of Key Research in Educational Training Gamification,' explaining the reason for conducting this research, expressing gratitude, and providing a list of relevant practical experiences and articles on instructional gamification. Readers are also welcome to read it.
Journal Article DOI link: https://doi.org/10.1016/j.entcom.2021.100463
Academic citation reference (APA format): Wang, Y. F., Hsu, Y. F., & Fang, K. (2021). The Key Elements of Gamification in Corporate Training – The Delphi Method. Entertainment Computing, 40, 100463. https://doi.org/10.1016/j.entcom.2021.100463"
Abstract
Gamification of training, the application of gamification to modify training content and methodology, has become a hot topic in corporate training and school education in recent years. However, the relevant key elements have not been identified. Therefore, we aimed to engender and prioritize a list of key elements of effective gamification in the course of corporate training.
Using the Delphi method, this study surveyed 14 corporate training gamification experts to evaluate the key elements of gamification – 12 were identified and categorized into six design principles: integration with training goals, rapid feedback, team competition, clear rules, goal-oriented challenges, and freedom to fail. Points and leaderboards were also named as the keys to effective game mechanics.
The integration of educational objectives with gamification design, and the balancing between game mechanics and design principles were the conception for gamification in corporate training. This study also provided qualitative data, presenting the rich and differentiated views of corporate training experts regarding the key elements of gamification, to provide some practical tips for teachers in the development of training gamification.
Keywords
Adult learningDelphi methodEmployee trainingTraining gamification
1. Introduction
1.1. The concept of gamification
Gamification, defined as “the use of game design elements in non-game contexts” [1], gradually became a hot topic after 2010 [2], [3], [4]. The idea is to turn tasks into game-playing to boost intrinsic motivation [5], entice more participants and to increase their level of engagement in the task [2]. Gamification has since been widely used in different fields such as business operations, marketing, and education [6], [7], [8].